Refund + Return Policy
Perishable goods such as food items cannot be returned. If our product arrives damaged, send us a photo and we will send a replacement or provide a refund.
If & When Preserved Meyer Lemon Paste is made with a clear, tamper-evident shrink band covering the lid and jar neck to confirm its integrity. If you receive a jar with a broken or missing tamper-evident band, please do not use the product and contact us immediately at hello@buyifandwhen.
Customer satisfaction is our priority. If you have any issues or concerns with your purchase, please reach out to us within 7 days of receiving your order, and we will do our best to resolve the matter to your satisfaction.
Thank you for choosing If & When.
